Northridge CA
Romano's Macaroni Grill
As the leader in upscale casual cuisine, Romano’s Macaroni Grill offers you outstanding career growth opportunities and a dynamic environment to showcase your abilities. Join the family today!
Summary
The Bartender’s role is to provide “Guest First” service at all times, making the Guest the heart and passion of all they do. This includes friendly and timely interaction with Guests and Team Members, mixing and serving alcoholic and non-alcoholic drinks, suggestive selling, answering questions, taking and delivering the Guests’ order, cooperative service, and following up to ensure each Guest receives their correct food and/or drink order. Every Guest is made to feel welcome at all times.
The Bartender’s role is to provide “Guest First” service at all times, making the Guest the heart and passion of all they do. This includes friendly and timely interaction with Guests and Team Members, mixing and serving alcoholic and non-alcoholic drinks, suggestive selling, answering questions, taking and delivering the Guests’ order, cooperative service, and following up to ensure each Guest receives their correct food and/or drink order. Every Guest is made to feel welcome at all times.
Duties and Responsibilities
• Welcomes and greets Guests following established service guidelines
• Ready and willing to assist fellow Team Members in meeting Guest needs
• Answers questions and makes recommendations about our food, beverages, features, and other restaurant functions and services
• Clearly understands correct process in serving Guests with allergens
• Takes food and beverage orders from Guests, repeating order for confirmation
• Correctly enters the order in our point-of-sale systems following guidelines
• Prepares cocktails and other bar beverages according to company recipes, stays current with new and revised beverage recipes
• Follows alcohol awareness procedures to prevent Guest intoxication; notifies Manager on Duty with any questions surrounding alcohol service to Guests
• Delivers food and beverages to Guests
• Assist other Bartenders & Servers in taking care of Guests
• Prepares final bill, presents check to Guest, accepts payment, and processes credit card charges. Follows established cash handling procedures.
• Performs side work at the start, throughout, and end of each shift as required
• Performs all duties and responsibilities according to the Company’s written Employment Guidelines, including Performance Expectations and Dress/Style/Grooming Guidelines
• May be assigned additional tasks in support of the business
• Welcomes and greets Guests following established service guidelines
• Ready and willing to assist fellow Team Members in meeting Guest needs
• Answers questions and makes recommendations about our food, beverages, features, and other restaurant functions and services
• Clearly understands correct process in serving Guests with allergens
• Takes food and beverage orders from Guests, repeating order for confirmation
• Correctly enters the order in our point-of-sale systems following guidelines
• Prepares cocktails and other bar beverages according to company recipes, stays current with new and revised beverage recipes
• Follows alcohol awareness procedures to prevent Guest intoxication; notifies Manager on Duty with any questions surrounding alcohol service to Guests
• Delivers food and beverages to Guests
• Assist other Bartenders & Servers in taking care of Guests
• Prepares final bill, presents check to Guest, accepts payment, and processes credit card charges. Follows established cash handling procedures.
• Performs side work at the start, throughout, and end of each shift as required
• Performs all duties and responsibilities according to the Company’s written Employment Guidelines, including Performance Expectations and Dress/Style/Grooming Guidelines
• May be assigned additional tasks in support of the business
Qualifications
• At least six months of related experience preferred
• High school diploma or general equivalency diploma (GED) preferred
• Alcohol certification required or ability to obtain one
• Food handler’s certification required or ability to obtain one
• Ability to communicate clearly and concisely with Team Members and Managers and understand the predominant language(s) of our guests
• Possess basic math skills and have the ability to handle money and operate a point of sale system
• Must have a working knowledge of dining room and service procedures and functions
• Ability to manage his or her own work flow and resolve questions and problems with supervisor
• Ability to stand and/or walk throughout the entire shift and work in a restaurant environment
• Ability to lift up to 50 lbs.
• Regularly required to stand and walk for long periods of time
• At least six months of related experience preferred
• High school diploma or general equivalency diploma (GED) preferred
• Alcohol certification required or ability to obtain one
• Food handler’s certification required or ability to obtain one
• Ability to communicate clearly and concisely with Team Members and Managers and understand the predominant language(s) of our guests
• Possess basic math skills and have the ability to handle money and operate a point of sale system
• Must have a working knowledge of dining room and service procedures and functions
• Ability to manage his or her own work flow and resolve questions and problems with supervisor
• Ability to stand and/or walk throughout the entire shift and work in a restaurant environment
• Ability to lift up to 50 lbs.
• Regularly required to stand and walk for long periods of time
This job description is a summary and not all inclusive of position duties and responsibilities.
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